Return & Refund policy
Raise a Return Request
. Call Tomfrenk Customer Care at +91 8349868553
. Send an Email support@tomfrenk.com
– Return the product within 11 Days you can avail get a Refund or Replacement but Please keep the item in its Original Condition with Box and other Accessories.
– If product is found damaged by any way ( Frame and Lens ) it will not considered for Return or Refund purpose
– 11 Days for Eyeglasses and 7 Days for Sunglasses
– Pickup – Customer need to pay courier Return pickup charges on order return and refund process
– Refund Process
. Complete Refund Process normally takes about 10 – 15 Days
– Warranty Policy
. It includes Coating Peel Off / Color Peeling Off
. 6 Months Warranty for Eyeglasses and Sunglasses
. Warranty does not cover in Product breakage and damages ( Physically or Accidentally ) , Scratches , Mishandling , Storage of the Products , Lost , Improper use , Unauthorized modification or Repair.